Don't limit yourself to texting. Get creative with GIFs, audio, video, CTAs, and even files to provide a rich and interactive experience for your users. Use the power of information from a mobile device, including geographic data (which must be provided by the user at this time), time of day, past interaction behavior and much more. How can you take advantage of natural language and available data to improve user experience beyond the possibilities of a website or mobile app? Skyscanner Messenger Chatbot vs Mobile Web 4. Optimize experience based on KPIs Once your Facebook bot is live, you can monitor its performance in Facebook Analytics for Apps which has been extended to include bots on Messenger. Here you can view interaction KPIs (messages sent, messages received, etc.) and provide anonymized demographic data to help you understand who is interacting with your bot.
What about event tracking? This is also now included with the App Events API. Messenger for bot marketing analytics Make sure hair masking service you're the recipient of all user review emails, or regularly check the reviews dashboard in your app settings, where you can see star ratings and reviews. These are private for now, but it's likely that at some point, as we've seen with app stores and Facebook pages, these may become public. Facebook chatbot feedback and opt-out options ￼ Keep in mind; Facebook users have the ability to mute notifications from a brand, mute sponsored posts (these are kindly enabled by default by Facebook), as well as block all posts. Pay close attention to analyzing spam and block rates, just as you would spam and unsubscribe rates for email communications. Facebook will remove bots from the platform if they are reported as spam too often.
And while there are no limits on message delivery at this time, other than those manually set by users, I wouldn't be surprised if it sneaks in over the next year or so. as the popularity of the communication channel increased. For added security, learn from old email practices, be sure to offer an unsubscribe option in your bot commands, and understand common natural language terms, including “unsubscribe,” “unsubscribe,” and “unsubscribe.” stop". On the other hand, also clearly understand when users want more, like “subscribe” and “more”. Advertising Continue reading below 5. Repeat the cycle Follow development best practices and make your first bot an MVP (minimum viable product).